I use a nonjob event. I call it a grey box. I just put in a Vacation or
Dr appointment. You can be as informative or as vague as you want. I
also Initial it at the end. This way you know who put it on the board. I
also use it if a tech calls out sick...
I also use two monitors. I keep many tabs open. On one monitor I use
half for my calls screen and a half for my chat screen. On my other
monitor, I keep up my dispatch board. I use like 4 tables of the
dispatch board. Different dates depending on wha...
