We book using two-hour arrival windows (8-10, 10-12 etc), and use
capacity planner to assist. We allow up to 10 unassigned calls per
division to fill in the gaps. When we schedule the call, we always ask,
"If our tech becomes available before that ti...
Using an * with a key word to help refine the search. Example you know
part of the street name, sometimes when we search the word we know, it
doesn't hone in and populate in the results. It seems to need to be
exact?
