User Activity

Does anyone know how to turn on the sound so I can hear when something pops up on the Notification & Messages on the dispatch board?
My name is Tiffany Karpavicius and I'm the Director of Operations for a well drilling, pump and water filtration company in Olympia, WA. Hope everyone is having a great day!
We have a job that was booked into an estimate and our technician looked to the estimate versus the job description to perform his work and installed incorrect equipment. Has this happened to anyone?