Hello,We are no longer offering some of our plans and have rolled out
new plans. I am trying to figure out a way to make a seamless transition
for our customers instead of cancelling their membership, cutting them a
check and having them pay for the ...
Tried to process a refund yesterday and I am getting an error. The error
states that I am trying refund more than what was originally charged,
but ST is calculating the refund amount based off the parameters I
select. I tried processing via the line ...
Since ST has been updated with the payments module, it does not allow
you to add a negative payment. I am looking to find out the easiest way
to zero out a credit balance invoice. In the past I would create the
credit invoice in ST, export to QB, iss...
By checked off, do you mean checked or unchecked? Im assuming checked,
but just want to make sure. I checked it and taxable was checked. We
have used the auto refunds in the past and they have worked properly,
just not sure what's going on with this ...