Auto Batch

LoriBal
New Contributor II

My credit card payments haven't auto batched the past 2 days, my other payment methods are still auto batching. I work with multiple service titan accounts and none of them are batching credit card payments. Is anyone else having this issue?

5 REPLIES 5

kmorgan
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

We have the same issue.  I have opened a support case

HHertziger
New Contributor II

We are having the exact same issue.  We don't auto batch anything but credit card payments and they auto batched just fine on 8/13 but on 8/14 and 8/15 they didn't.  I opened a support ticket and then came here to see if anyone else was having the same issue.

Update to my earlier message, the issue seems to have been resolved for us.  Hopefully it is now working for you as well.

LoriBal
New Contributor II

Yes, this am it appears to be resolved. Thank you!

LoriBal
New Contributor II

It is, thank you!