How do I reconcile payments to deposits showing up in QBO?

bmcc1
New Contributor

I'm having a real tough time reconciling sales by month and payments/cash deposits.  

Whatever was synched from ST to QBO is obviously messed up.   

Anyone have any clues on where i should start?   

2 REPLIES 2

DianaK
Contributor

Are you using the Undeposited Funds Workflow? Payments are setup to export to Undeposited Funds (unless you manually changed them to Journal Entry to a different account). This video is a great overview of how to use undeposited funds to do deposits. https://www.youtube.com/watch?v=Y-auSY7OfHM

bmcc1
New Contributor

I've tried reviewing the all payments report and trying to tie it to the cash deposits.  I assumed I would be able to match cash deposits to the totals of the batch numbers on the all payments report, but that is not working.