How to fix QuickBooks outlook is not responding issue after update?

RonnieRoot475
New Contributor

I'm trying to send emails through QuickBooks using Outlook, but QuickBooks keeps saying 'Outlook is not responding.' How can I fix this issue and get the email feature working again?

1 ACCEPTED SOLUTION

mokoji3710
New Contributor II

Hi @RonnieRoot475 

If QuickBooks Outlook is not responding, try these steps:

  1. Restart QuickBooks and Outlook: Sometimes, a simple restart can resolve the issue.
  2. Update Both Applications: Ensure QuickBooks and Outlook are up to date with the latest patches and updates.
  3. Check Internet Connection: A poor connection can disrupt communication between QuickBooks and Outlook.
  4. Reconfigure Outlook: Ensure Outlook is set as the default email client in QuickBooks.
  5. Repair QuickBooks: Use the QuickBooks Repair Tool to fix any application issues.
  6. Reinstall Office: As a last resort, reinstall Microsoft Office to resolve deeper conflicts.

Q-B 8555265749.png

View solution in original post

1 REPLY 1

mokoji3710
New Contributor II

Hi @RonnieRoot475 

If QuickBooks Outlook is not responding, try these steps:

  1. Restart QuickBooks and Outlook: Sometimes, a simple restart can resolve the issue.
  2. Update Both Applications: Ensure QuickBooks and Outlook are up to date with the latest patches and updates.
  3. Check Internet Connection: A poor connection can disrupt communication between QuickBooks and Outlook.
  4. Reconfigure Outlook: Ensure Outlook is set as the default email client in QuickBooks.
  5. Repair QuickBooks: Use the QuickBooks Repair Tool to fix any application issues.
  6. Reinstall Office: As a last resort, reinstall Microsoft Office to resolve deeper conflicts.

Q-B 8555265749.png