QuickBooks Desktop Classes

[Sheena_Palacios]

We have an issue where anytime hours are tied into customer jobs it does not classify in QuickBooks Desktop. All other hours for office employees, idle time auto classify. The only thing not classifying is tech hours on a job.

Any help or insight is appreciated!

[LBabayan]

Hi, @Sheena_Palacios, 

It's sad to hear that you're having technical issues with QBD. I have forwarded the details you provided to our team of technical specialists, and your case is currently under review. The specialist will get in touch with you soon. 

Appreciate your patience and understanding as the team works diligently to address your issue.

[Sheena_Palacios]

@LBabayan I appreciate you so much and will wait to hear back from anyone!!

- Sheena @ NIFT

[fbradham]

Hi Sheena ,

Thank you for being an active members within the community, my name is Fazena and I’m a member of the ServiceTitan Support Team. 

I see that you are having trouble with tying anytime hours into quickbooks, I would like to look into this issue further with you so I have created a case and requested more detail regarding this. 

Please feel free to respond back to the email sent, I look forward to working with you on this and coming to a resolve!

[Sheena_Palacios]

Thank you, @fbradham Fazena, I'm trying out one more thing on my end in QBD and will let you know if I'm still stuck!