ST Updates

dmacneil
New Contributor

Hi everyone

We have been on ST for about 3 years now and with the latest update, something wonky happened with our old invoices.  Any job that was previously cancelled is now showing a balance on the customer's account- not on the AR report but on the account- anyone else having this issue?

 

2 REPLIES 2

Tiffy76
Contributor

I would call ST its something on the back end 

Tiffany Mendez
Office Manager / Genzel Plumbing

RandiThompson
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Yikes, we are not seeing that. I would email support and send them screenshots!

Randi Thompson
Bill Joplin's Air Conditioning & Heating