@ap Very likely the job is not in completed status and until it is the invoice won't show on the accounting screen. Use the search screen or create a report if you can to see jobs in the past with non-completed statuses. You can also look at invoices by status. It's a common issue and one of the first things most STCP coaches will look for when helping new companies. Usually, there are some valid or at least understandable reasons a tech may not be closing out jobs right away and I have some suggestions to help with that if you'd like to know more.
