What to do when getting QuickBooks Error 1402 after update?

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QuickBooks Error 1402 typically occurs when a required component like Microsoft .NET Framework, MSXML, or C++ is missing, damaged, or not accessible during installation or update. To resolve this issue, follow these steps:

  1. Repair Microsoft Components:

    • Open the Control Panel and select Programs and Features.
    • Locate and repair Microsoft .NET Framework, MSXML, and Microsoft Visual C++. If these components are missing, download and install the latest versions from Microsoft's website.
  2. Run QuickBooks Install Diagnostic Tool:

    • Download and install the QuickBooks Tool Hub from the official Intuit website.
    • Open the Tool Hub and navigate to Installation Issues.
    • Run the QuickBooks Install Diagnostic Tool to automatically detect and fix installation issues related to missing components.
  3. Update Windows:

    • Ensure your Windows operating system is up to date. Missing updates can prevent essential system components from functioning properly.
    • Go to Settings > Update & Security and check for any pending updates.
  4. Modify Permissions:

    • QuickBooks Error 1402 can be caused by insufficient permissions. Open Registry Editor by typing regedit in the Run command and press Enter.
    • Navigate to the error-related registry key, right-click, and select Permissions.
    • Ensure the user has Full Control permissions.
  5. Reinstall QuickBooks:

    • If the error persists, uninstall QuickBooks, reboot your system, and reinstall the software.

Following these steps should resolve QuickBooks Error 1402 and allow a successful installation.

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