unselling estimate from exported invoice

rebecca_20
New Contributor II

Hello. I need to unsell an estimate but the invoice has already been exported. Am I correct in assuming I need to add an adjustment invoice? Do the qty and price need to both be negative?

Our accountant is on maternity leave so I am trying to figure this out in-house. Thanks in advance!

Monica Hawkins
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LBabayan
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @rebecca_20

You are right, if the invoice is already exported you'll need to make any changes by the help of an adjustment invoice. 

 

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LBabayan
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @rebecca_20

You are right, if the invoice is already exported you'll need to make any changes by the help of an adjustment invoice.