Tried to process a refund yesterday and I am getting an error. The error states that I am trying refund more than what was originally charged, but ST is calculating the refund amount based off the parameters I select. I tried processing via the line ...
Is there a way to change the terms that are listed at the bottom of the invoices that are printed out? Right now our invoices print a blurb at the bottom of them reading, "This invoice is agreed and acknowledged. Payment is due upon receipt. A servic...
I am having an issue with the charging interest process. When I am charging interest there are customers that are showing up, pre-selected as late, even though they are not due based on their payment terms. I am told by Support that "The outstanding ...
Before this recent update, if I did not know a customer or invoice number, but received a payment, I could search for that under "Invoice" and put that in the "Balance" or "Total" for the amount received and could 99% of the time, find out who it sho...
Hello - i noticed today that Service Titan did not have this 1099 Eligible Box in the Vendor template.Please have this 1099 box added into this template at before year end.Thank you, Nikki
We are unable to export our payments over to QB and we =keep getting the same error message. Does anyone have any advice on what is going on and how to correct this?
Hi all, Can anyone recommend their best practice for exportation of invoices and how to catch export errors? Thank you!
My manager and I have to do some cleanup. We have over 3,000 purchase orders to delete, and cannot find any way to do so except for going through and deleting each one individually.Is anyone aware of a process that could group all POs within a specif...
I closed a month I want to reopen. How do I do that? I should have been more clear. I was asking about Aspire.
It would be awesome if the invoice date was always the same as the completion date. If someone accidentally completes a job and then it is reopened/rescheduled, the invoice date stays as the date it was first completed. If the invoice date is not man...
