Customer Page-adding Phone #s

[klukas]

I am using the older version and with the recent update, I am not able to add contact information on the customer page. When I am on the Edit customer page, I click Edit Contact Methods and it kicks me back out to the customer page. Is there a correction for this or is this a way to make us use the newer version?

[klukas]

I spoke with support and this is their reply.. 

it seems like the old system design is having an issue with updating the contact information. I would kindly ask you to turn it into the new one and change it there you should have no issues while editing it there. This is a known issue and the developers are currently working on a solution to make sure there are no problems with editing the customer contact details

[MirandaMel]

Reach out to support as this isn't the way it should work....the page should stay there while you make changes, even when navigating to other pages.

[aboles]

We are having the same issue and we are using the newest version. It's very frustrating.

[klukas]

Make sure you are on the new version for both the customer and location page, 1 of our CSRs had the same issue but its working now