Customer Portal Issues

ggotfredson
New Contributor

I love the idea of the customer portal, but we have customers reach out to us weekly saying that the portal has not been working for them. Many customers receive this error message and we never know what to do. 

 

Is anyone else having this issue? Any ideas about how to combat this in the future? 

 

Thanks!!

 

image002.png

1 REPLY 1

PamDuffy-PCG
ServiceTitan Certified Provider
ServiceTitan Certified Provider

I haven't seen this before. Have you reported this to Support? 

---
Pam Duffy, Powerhouse Consulting Group
ServiceTitan Certified Coach + ServiceTitan Certified Marketer + Zapier Certified Expert