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02-07-2023 05:46 AM
What if we have a customer that does not use email, Can we skip that part of the log in process?
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02-07-2023 11:05 AM
If you are on the CSR side, you can do what we do here - We use "noemail@email.com" or something equivalent. The system just wants the field populated, it need not be accurate.
Chelsea Robinson
Ace Plumbing and Rooter
Project Coordinator
"If onlys and justs were candies and nuts, then every day would be Erntedankfest." - Dwight K Schrute
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02-07-2023 11:05 AM
If you are on the CSR side, you can do what we do here - We use "noemail@email.com" or something equivalent. The system just wants the field populated, it need not be accurate.
Chelsea Robinson
Ace Plumbing and Rooter
Project Coordinator
"If onlys and justs were candies and nuts, then every day would be Erntedankfest." - Dwight K Schrute
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02-07-2023 06:46 AM
Hey @Stephanie207 -- are you referring to when you're booking a job or customer portal?
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02-07-2023 08:01 AM
Customer portal