Email

[Stephanie207]

What if we have a customer that does not use email, Can we skip that part of the log in process?

[ChelseaAce · Accepted solution]

If you are on the CSR side, you can do what we do here - We use "noemail@email.com" or something equivalent.  The system just wants the field populated, it need not be accurate.

[Sheena_Palacios]

Hey @Stephanie207  -- are you referring to when you're booking a job or customer portal?

[Stephanie207]

Customer portal