Notes History

H_Imbach
Contributor

 

Would it be possible to add an option on the side menu for the history of notes on a customer's account so they don't build up on the customer/location page?

Purpose of Idea: instead of deleting notes from the account, they can be placed in a folder or something similar within the account so they can still be viewed.

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4132

Heather Imbach
Shenandoah Air Conditioning & Heating, Inc.
3 REPLIES 3

beejaxn
New Contributor III

Hello and good morning/afternoon! Thankfully, they've updated this in the new design. When you open the profile fly-out, the side bar should have a button to toggle from 'Details' to 'Notes'. 

I've attached a screenshot with an example for you, hope this helps 😊

Screen Shot 2023-06-29 at 9.50.28 AM.png

I'm using that now but when more notes get added, it continues to show all of the notes as soon as you pull up the customer account. If there was a spot to put old notes, so they wouldnt have to be deleted, that would help 

Heather Imbach
Shenandoah Air Conditioning & Heating, Inc.

MJ_aProInPink
New Contributor II

Love this idea!