06-28-2023 12:12 PM
Would it be possible to add an option on the side menu for the history of notes on a customer's account so they don't build up on the customer/location page?
Purpose of Idea: instead of deleting notes from the account, they can be placed in a folder or something similar within the account so they can still be viewed.
https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4132
06-29-2023 07:22 AM
Hello and good morning/afternoon! Thankfully, they've updated this in the new design. When you open the profile fly-out, the side bar should have a button to toggle from 'Details' to 'Notes'.
I've attached a screenshot with an example for you, hope this helps 😊
06-30-2023 04:59 AM
I'm using that now but when more notes get added, it continues to show all of the notes as soon as you pull up the customer account. If there was a spot to put old notes, so they wouldnt have to be deleted, that would help
06-29-2023 05:14 AM
Love this idea!