Phones Pro

[melaniehammond]

Does anyone use Phones Pro? If so, what are good headset or wireless earphone recommendations?

Thank you !

[mhorowit]

We use Plantronics by Poly Voyager 5200 wireless. Love it! The more you talk the more charge you use so it's best to make sure on breaks and overnight it's put back in the charger. 

[asodari]

for wireless, we've had great results using the technet TK-HS001

[AlexPhylactou]

Our team uses a mix of the Jabra and Voyagers based on whether they prefer a headset or just something over the ear.

https://www.amazon.com/Plantronics-VOYAGER-5200-UC-206110-01-Advanced-Bluetooth/dp/B01G49I2FA

https://www.amazon.com/Evolve-65-Stereo-UC-Headphones/dp/B074KYCSD5/ref=sr_1_1_sspa?gclid=CjwKCAiA_v...

We generally found that the mono headsets are more practical in that the user can hear the caller in one ear and still engage the office with the other ear. Noise cancelling is working with the mono, whereas with the stereo headset, it isolates the CSR.

[baraica]

Hello @melaniehammond 

Have you seen this article yet which talks about headset recommendations?