Schedule Assistant - Drive Time & Miles Caluculation

kdaggett
New Contributor II

Hi - is anyone else experiencing issues with Schedule Assistant not calculating the correct drive time and miles?  I checked the address on the job I was booking and the job before it and neither one was needing an address validation.  It's either overcalculating or it's under calculating.

1 REPLY 1

rstare
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Check with your CSM on your package and settings - there are multiple different factors that play into Schedule Assistant drive time calculations.