Is there a way to get the schedule to show the service location instead
of the billing location? The dispatch board shows the service location,
but not the schedule.
Hello!The design team is improving the Search feature and we would like
to hear your valuable inputs.Could you spare an hour to share your
thoughts on the current Search experience and also provide feedback on
some new concepts? Your insights will di...
When you are connected to an active Call bubble and someone takes
ownership of it, Service Titan feels the need to notify you on every tab
you have open.
We have just joined the Service Titan Community two weeks ago. We do a
large amount of work for commercial, property mgmt. and warranty
companies that all send us a work order # that they generate to track
each job. I know we can add a custom field t...
Call Recording cuts out when we enter the customer payment information.
I am wondering, if you can make the recording automatically stop when we
go into “Add Payment Method” or “Collect and Apply Payment.” Screen, why
can’t you have the recording sta...
Would it be possible to have the type of home that it is for on the
Recurring svc page? For example having a spot where it shows
Residential/ manufactured/commercial?
Hi all, I was having some issues with closing out a job and creating a
new appointment on a multiple man job. We noticed, since we had recently
terminated an employee, who was 100% on the job, we were unable to do
these requests. It would be nice in ...
I love that in the customer location you can select the customer's
preferred tech however, I wish it was more visible! Could we add it to
the top of the page near the customer's name? Or find a way to make it
stand out more - add a banner, bright fon...
When an existing customer calls in from a new phone number, there should
be a way to assign that new number to the existing customer once I
select them from our customer list. Currently I have to do this after
the call is booked by going into the cus...
