Verifying Addresses

tracy_c
New Contributor II

Is there a way to limit the area where address are verified to our state?  I sometimes get address from two or three different states and it takes time to sort thru them or go back and add the , and the city to get the correct address.   Our company is in WA state and I get addresses trying to verify in TX and FL.   It's a bit frustrating especially with the customer waiting while you create an account to book a service call and you keep getting tripped up on verifying the address.  

1 ACCEPTED SOLUTION

baraica
Community Moderator
Community Moderator

Hi Tracy! Thank you for this feedback. I know that might be a very good area of improvement and you may not be the only customer thinking this. This needs to be shared on the ideas page with the team- https://community.servicetitan.com/t5/Ideas/bd-p/ideas

 

Be sure to come back here and share the Idea ID so others can upvote your idea!

Engagement Manager
ServiceTitan Community Team

View solution in original post

1 REPLY 1

baraica
Community Moderator
Community Moderator

Hi Tracy! Thank you for this feedback. I know that might be a very good area of improvement and you may not be the only customer thinking this. This needs to be shared on the ideas page with the team- https://community.servicetitan.com/t5/Ideas/bd-p/ideas

 

Be sure to come back here and share the Idea ID so others can upvote your idea!

Engagement Manager
ServiceTitan Community Team