Where outbound calls live

[MirandaMel]

This seems very basic to me so I want to ensure I am not missing anything...when an outbound call is placed, it is connected only to either the customer page or the location page but not both, right?

[Daniel_Rajotte]

I wasn't sure so checked both the customer and location page for a recent outbound one of our CSRs just did and was able to find and listen to it from either page. So it would seem that it is connected to both.