03-07-2023 08:34 AM
Let's say a tech needs to add notes to a previous job they were on, is there a way to add it to their schedule WITHOUT having to dispatch them to the job and sending notifications to the client?
03-07-2023 08:35 AM
You can turn notifications off on the job, but they do need to dispatch to add the notes. If you turn notifications off before they do that, the customer shouldn't get a notification.
03-10-2023 01:17 PM
New to this not sure if this would help. You could Send them A TASK in the TASK Manager to review the Existing Job and Update the Job Summary to add notes or the Invoice summary. That way it wouldnt be a Dispatched Job Just Updating the last One with the New Info.
03-10-2023 01:44 PM
Unfortunately task manager is office only, not techs.