05-15-2023 11:54 AM
i was just wondering if there is a way to control who can see the history in jobs.
for example my techs are asking dispatchers and CSR's who calls are being moved to when they no longer see a job on them. makes me wish i could restrict who can see reschedules and reassignments of jobs.
05-15-2023 01:54 PM - edited 05-15-2023 01:55 PM
Are looking to restrict the view from Techs or employees?. You can always limit the number of jobs the technicians can see in advance. If a call gets moved the tech wont know because they couldn't see it to begin with.
01-26-2024 02:57 PM
What if we can not see service titan mobile access on our permissions?