History Permission

Bettsy
New Contributor

i was just wondering if there is a way to control who can see the history in jobs. 

for example my techs are asking dispatchers and CSR's who calls are being moved to when they no longer see a job on them.  makes me wish i could restrict who can see reschedules and  reassignments of jobs. 

 

2 REPLIES 2

Chayo80
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Are looking to restrict the view from Techs or employees?. You can always limit the number of jobs the technicians can see in advance. If a call gets moved the tech wont know because they couldn't see it to begin with. 

Chayo80_0-1684184084873.png

 

What if we can not see service titan mobile access on our permissions?