Job Details Flyout-new tab issue

[Maria]

Due to the new job flyout implementation there is no way to get to the job page without the system opening a new tab. This is so frustrating!!! As this is the only place to access the customers phone number from the dispatch board when making multiple calls back to back it is extremely cumbersome. Can we add an option to call the customer from the flyout?  Or at least make it so it doesn't open a new tab each time I access the job details page from the flyout or the right click menu? 

Here is the idea board ID COMMUNITY-I-1947 

[GradyRoaten · Accepted solution]

I only have the flyout in Next account so far, but it has a call feature from that screen

[jenn_gib · Accepted solution]

Where is the solution for shutting off the job details flyout as it is very frustrating to have a new window opened everytime I am using it 

[jenn_gib · Accepted solution]

Where is the solution for shutting off the job details flyout as it is very frustrating to have a new window opened everytime I am using it 

[GradyRoaten · Accepted solution]

Go to your dispatch board and looking for Settings icon in top right of board (not main ST settings).

Then click Board Appearance. Then select to turn off Show job details flyout

[GradyRoaten · Accepted solution]

I only have the flyout in Next account so far, but it has a call feature from that screen

[Alisa]

I agree, it is very frustrating!! 

[RandiThompson]

We got this a little early in beta and that was the first thing I told our CSM, "we need to be able to call from the flyout"!! 

[erinpbradley]

Totally agree on this one! There should be a quicker way to make a phone call to a customer for a job on today's dispatch.

[JessicaSmith]

This might be the first time I've seen someone NOT want a new tab! Regardless, yeah I really do think you should be able to click to call from the flyout... 

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