Map 2.0 features

Liz_Isenburg
New Contributor III

Hello! I am working on trying to better understand the Map 2.0 functions. What does the "optimize" button do? Does it automatically make adjustments to the dispatch board or just provide suggestions of who to send to which calls next through the Map 2.0 page?

2 REPLIES 2

Liz_Isenburg
New Contributor III

Thank you very much! 

LBabayan
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @Liz_Isenburg! Using Maps 2.0 information on technician and appointment locations you can optimize appointment assignments on the Dispatch Board.

Here is an article providing more details: https://help.servicetitan.com/how-to/dispatch-more-efficiently-with-maps-2-0#strategize-and-adapt-yo...