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Technician Unable to closeout job without having to capture equipment details

aevanoff
New Contributor

Technician can't close out the job without filling up the details for inventory items.  Huge inconvenience for our techs and office staff.  I talked to Service Titan support and this is a hardcoded error that we can not change.  Please work on fixing this issue.

2 REPLIES 2

jarrettd
New Contributor III

we are having the same issue.  Did they find a fix for you yet?

LBabayan
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @aevanoff

Thank you for your feedback. We are in the process of bringing even more functionality to you, our Community members. This needs to be shared on the ideas page with the team: https://community.servicetitan.com/t5/Ideas/bd-p/ideas

Be sure to come back here and share the Idea ID (COMMUNITY-I-xxx) so others can upvote your idea!