So we integrated Clear path GPS and noticed our dispatch texts now don't have GPS tracking because it only works with Native. Is anyone else having these issues? What are the pros of having clear path integrated if we can't use it for what it is desi...
Hey @bmckechn, I saw your idea post indicating that when you click on a job from the dispatch board, you get a sub menu that you then have to skip by to actually get to the job. We have been upgraded but I'm not seeing that problem, so I suspect that...
I would like to suggest a way to know how many gray blocks we are using and maybe if there is a reminder to let us know after a certain amount of time to remove it if its not needed anymore.
Is there a way to identify in a job booked or on the service location screen the name of the technician who sold a service plan membership. We're looking for an easier way to see the information quickly so that we can send the original tech back to t...
Hi Everyone,I’m a product designer on Dispatch and we’re working to improve our dispatch experience. We’d love to get your feedback on an additional view for Dispatch Board (Weekly Board).Within the link, you will find 2 versions of the Weekly Board ...
I want to be able to change my default view of the Dispatch board to any start time I choose (8:00 am.) My team never has an appointment before 9:00 a.m., and I would like to be able to see their whole day at once. I do NOT want to interfere with the...
Hello All,We just started using ST about 3 weeks ago and were wondering how others were tracking jobs that are awaiting parts before scheduling? Are you using tags when the jobs are booked etc? Thanks in advance!
We have had a notable decrease in phone traffic after switching our call porting to go through Service Titan. We have contacted customer service multiple times on the issue of our customer's calls getting dropped, (they say it just rings with no answ...
We all know that phones ringing is the gas that fuels our sales engines. If we are not closing at the industry KPI (90%), and you will be surprised how many are not achieving that goal in the industry. We need to look in the mirror and make sure we a...
How to Master Scheduling with Adjustable Capacity Planning - click this link to register to see the on demand seminar that was recorded in May 2022!Other ACP Resources:ACP Setup ChecklistAcademy: ACP Setup Video Knowledge Base Article: Setup ACP Know...
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