Technician Unable to closeout job without having to capture equipment details

New Contributor

Technician can't close out the job without filling up the details for inventory items.  Huge inconvenience for our techs and office staff.  I talked to Service Titan support and this is a hardcoded error that we can not change.  Please work on fixing this issue.


New Contributor III

we are having the same issue.  Did they find a fix for you yet?

ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @aevanoff

Thank you for your feedback. We are in the process of bringing even more functionality to you, our Community members. This needs to be shared on the ideas page with the team:

Be sure to come back here and share the Idea ID (COMMUNITY-I-xxx) so others can upvote your idea!