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Duplicating Estimates

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

We seem to be having an intermittent issue when we duplicate an estimate...the data that gets entered disappears.  Is anyone else having this issue?

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning
2 REPLIES 2

LBabayan
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi, @MirandaMel, and thanks for bringing this to our attention! 

That's absolutely not intended so if you're still noticing the issue would you provide more information on what info is missing and some specific estimate examples so I can escalate the issue and we get to the solution as quickly as possible? 

 

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

It is so intermittent that it is hard to catch.  We had one yesterday where I think the estimate name was way too long so I shortened it and it seemed to work.  I honestly am not sure if it is a glitch in the app or a user error.  Thank you for reaching out!!

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning