I am making an upgrade suggestion. It would be great if S.T. could integrate with an app that either uses QR codes, or that can scan a barcode (along those lines) and then have it automatically applied to customer invoices in the field. As with everything else, paperless is the way to go. We want to avoid having people print coupons to turn in to us. And for the techs in the field, there needs to be a quick and effective procedure for this. Having a coupon line item in the price book just adds more steps that take time and leave room for error. Any sort of updated system for the applying and tracking of coupon discounts would be greatly useful and appreciated!
I definitely recommend posting this over in Ideas then coming back here and sharing the link to your idea so we can vote for it! I agree that paperless would be a great way to go and integrating coupons with ST would make things so much smoother! Nice idea!