KhianaKlatt
Contributor II
since ‎07-25-2022
Online

User Statistics

  • 122 Posts
  • 3 Solutions
  • 151 Kudos given
  • 132 Kudos received

User Activity

Staff room

03-17-2023
Hey everyone!Currently, our office space is very rarely seen by customers and is only seen by staff. We have a few desks set up for office work; a table with hard plastic chairs for staff meetings, training, lunch breaks; a small kitchen area with a ...

Screen displays in office

03-17-2023
We have a TV screen that we were going to use in our office and put up on the wall. We are wondering what other HVAC companies display on screens in their office? Currently our office isn't set up to have customers in regularly. Down the road, as we ...

Earning reviews

03-17-2023
Our HVAC company is located in Canada. Currently for reviews, our main focus is on gaining Google Reviews. However, I have observed that we do not have many reviews on Facebook. Do other companies find Facebook reviews helpful/important? Do many cust...

Sending purchase orders through text

03-16-2023
We have run into some vendors who do not like us creating POs through ST because they prefer us to text our orders in rather than email them. Has anyone else found this to be a problem? Currently, ST does not allow POs to be sent via text. Would anyo...

Estimate emails dropped - New idea!

03-10-2023
Hey everyone! I have noticed as I do our followups that I have had some customers who aren't receiving our estimates via email. When I go back and check the audit trail it shows that the estimate emails have bounced or been dropped. I created an idea...
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