Invoice and estimate print views

New Contributor

Since the most recent update we are unable to change the "print" view for invoices and estimates. When trying to choose, itemized with price, itemized without price, aggregated or hide items, it only shows you the itemized with price option regardless of which one you pick. We are being told they are working on this. There is a work around. 

When emailing the invoice through ST systems, it does allow you to choose the view you wish to send and it does send the correct view. We are sending these to ourselves and making sure they are right before sending to a customer. 


New Contributor

Hi @Terry1! Thank you for sharing this information with us! We were able to identify an issue and our developers have identified the necessary fix which has been released immediately.

ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @Terry1
It’s sad to hear that you’re having technical issues with changing the "print" view for invoices and estimates. I have forwarded the details you provided to our team of technical specialists, and your case is currently under review. The specialist will get in touch with you soon for further assistance.