Good Morning all! I have a question i hope you guys can help out with. When our Salesmen complete a job they are currently filling out a spreadsheet to auto populate equipment using vlookup in excel, as well as all materials needed for job. this list...
Everyone in our office has made it a point that the new look is not to their liking. Some parts are useful like the side menu but some I will say will take some getting used to. It does give us the option to go back to the old design but what is not ...
I reached out to ST tech support and was told this feature was currently unavailable. But I would like to know if the ability to rearrange "Opportunity Follow-Ups" could be added. Because, as it currently stands when I build estimates for a customer ...
Is there a way to set up notifications when estimates are sold? While setting everything up and watching endless training videos I don't remember seeing anything about sold estimate notifications. I have customers calling me WEEKS after accepting an ...
How do you set up Sales Reps in Service Titan other than like a technician? I am trying to figure out a way for our sales reps to use ST for estimates and I like the proposal and have built several for them to use. The problem we run into is they go ...
We have the approval link set up every time we email an estimate they send an approval link. Is there a way we can get an email notification when a customer approves an estimate? TIA!
Is there a way to write an estimate and send to a customer without booking a job? Ex. We have a regular wholesale customer who just wants a quote for some items. In the past ive just texted him the pricing, but would like to get something formal so t...
Hi fellow ST team! When we mark an estimate as dismissed, can the customer still view the estimate and choose to accept it? Will they have access to it at all? Thanks for any help!
When creating estimate templates, there is no way to move items within the estimate up or down your list of items. The big difficulty in this is when you duplicate the estimate and want to change an item, it adds the item to the bottom of the estimat...
COMMUNITY-I-2294 It's kind of annoying trying to track down or revisit an old estimate once it is dismissed. If you go out on a job and offer estimates, and they all get dismissed, NONE of them show on the job in the office. It looks like no estimate...
