Estimates

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Resolved! Selling Equipment Best Practices

What are the best price book practices for selling equipment installations like a water heater or A/C?Currently, we have a task covering the total labor, materials, and equipment price run through dynamic pricing.The Equipment is attached through the...

nik_lawh by ServiceTitan Certified Administrator
  • 2010 Views
  • 1 replies
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Equipment and Material Order Sheets

Good Morning all! I have a question i hope you guys can help out with. When our Salesmen complete a job they are currently filling out a spreadsheet to auto populate equipment using vlookup in excel, as well as all materials needed for job. this list...

Screenshot 2023-01-24 103214.png
NealMims by New Contributor
  • 1614 Views
  • 1 replies
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New Customer & Location Look

Everyone in our office has made it a point that the new look is not to their liking. Some parts are useful like the side menu but some I will say will take some getting used to. It does give us the option to go back to the old design but what is not ...

jaquelin by ServiceTitan Certified Administrator
  • 2677 Views
  • 3 replies
  • 3 kudos

Change order of Opportunity Follow up estimates

I reached out to ST tech support and was told this feature was currently unavailable. But I would like to know if the ability to rearrange "Opportunity Follow-Ups" could be added. Because, as it currently stands when I build estimates for a customer ...

Resolved! Sold Estimates

Is there a way to set up notifications when estimates are sold? While setting everything up and watching endless training videos I don't remember seeing anything about sold estimate notifications. I have customers calling me WEEKS after accepting an ...

BrieH by New Contributor
  • 3006 Views
  • 2 replies
  • 1 kudos

Sales Reps

How do you set up Sales Reps in Service Titan other than like a technician? I am trying to figure out a way for our sales reps to use ST for estimates and I like the proposal and have built several for them to use. The problem we run into is they go ...

ladams76 by New Contributor III
  • 4208 Views
  • 5 replies
  • 4 kudos

Estimate

Is there a way to write an estimate and send to a customer without booking a job? Ex. We have a regular wholesale customer who just wants a quote for some items. In the past ive just texted him the pricing, but would like to get something formal so t...

Question regarding estimates

Hi fellow ST team! When we mark an estimate as dismissed, can the customer still view the estimate and choose to accept it? Will they have access to it at all? Thanks for any help!

KhianaKlatt by Valued Contributor II
  • 1247 Views
  • 1 replies
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Template functionality.

When creating estimate templates, there is no way to move items within the estimate up or down your list of items. The big difficulty in this is when you duplicate the estimate and want to change an item, it adds the item to the bottom of the estimat...