Bypass the automatic training

heather_4
Contributor

Is there a way to bypass the automatic training on ST for a new employee that is assigned to the CSR roll. It not needed as we hired a new girl that came from another company that used ST for the past 6 yrs and she is VERY well trained already. 

 

1 ACCEPTED SOLUTION

Zachkays
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Yes you go into Titan Advisor and go to team training https://go.servicetitan.com/#/new/titanadvisor/training/team

From there you can Click the three dots next to the person and bypass training

Intelligent Design Air Conditioning, Plumbing, Solar, & Electric
Tucson, AZ

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2 REPLIES 2

Tiffy76
Contributor

Thanks for the information. 

Tiffany Mendez
Office Manager / Genzel Plumbing

Zachkays
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Yes you go into Titan Advisor and go to team training https://go.servicetitan.com/#/new/titanadvisor/training/team

From there you can Click the three dots next to the person and bypass training

Intelligent Design Air Conditioning, Plumbing, Solar, & Electric
Tucson, AZ