How to fix internet connection error read error QuickBooks desktop?

felepev536
New Contributor

The "Internet Connection Error - Read Error" in QuickBooks Desktop often occurs due to network connectivity issues, firewall settings, or incorrect configuration of internet settings. Here are several steps you can take to resolve this issue:

  1. Check Internet Connection:
    Ensure that your internet connection is stable. Try loading a webpage in your browser to confirm connectivity. If your connection is slow or intermittent, restart your modem or router.

  2. Update QuickBooks Desktop:
    Sometimes, running an outdated version of QuickBooks can trigger this error. Update QuickBooks Desktop by going to Help > Update QuickBooks and installing the latest updates.

  3. Configure Firewall Settings:
    QuickBooks requires certain ports to be open to access the internet. Ensure that your firewall or antivirus software isn’t blocking QuickBooks’ connection. Add QuickBooks to the exception list in your firewall settings, or temporarily disable the firewall to check if it resolves the issue.

  4. Reset Internet Settings:
    Go to Internet Explorer, click on Tools > Internet Options, and then reset your internet settings to default. After that, reopen QuickBooks to see if the error persists.

  5. Run QuickBooks File Doctor:
    Download and run the QuickBooks Tool Hub and use the File Doctor to automatically fix any issues related to network errors and connection problems.

If the issue persists, contacting QuickBooks support may be necessary for further assistance.

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