Replaced equipment still visible

[SandraY]

When we replace equipment, the replaced equipment still shows up as a gray tag on the dispatch board & location. Is there a setting or a process to follow so that only currently installed equipment is listed? Or something we can do without deleting the old equipment from the location?

[RandiThompson]

If you go into the equipment on the location and change the status from "installed" to "replaced" that should do it. 

[SandraY]

One would think. However, that option has already been selected and we're still seeing "replaced" equipment show up. I was wondering if there was another setting somewhere deeper in ST that we're not aware of.