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Posts

IS SERVICE TITAN DOWN

Hey is service t itan down today? I get this error trying to log-in 'Tenant with the specified name is not found.

CarolH by New Contributor
  • 875 Views
  • 0 replies
  • 0 kudos

Resolved! Equipment Search

We LOVE the new search bar feature! It’s such a convenient tool across the board. I manage the invoicing and permitting departments, and one of my team members had a suggestion: Would it be possible to add 'equipment' to the search functionality? It ...

mrollins by New Contributor
  • 2301 Views
  • 3 replies
  • 1 kudos

Replaced equipment still visible

When we replace equipment, the replaced equipment still shows up as a gray tag on the dispatch board & location. Is there a setting or a process to follow so that only currently installed equipment is listed? Or something we can do without deleting t...

SandraY by ServiceTitan Certified Administrator
  • 1803 Views
  • 2 replies
  • 1 kudos

Resolved! Purchase Order

Hello,I am hoping someone can help me find information on how to track and manage purchase orders from ServiceTitan. I am not sure if it is possible to do so, but if it is, I would love to learn how to do it. Thank you.

Occasional call quality issues

Anyone have CSRs complain of call quality issues even though internet speed and latency show to be good? Thinking about ordering a new headset to test with but curious if the problem may lie outside of our office.

samkliebert by ServiceTitan Certified Administrator
  • 1693 Views
  • 2 replies
  • 0 kudos

New Year Prep?

I am wondering when everyone here analyzes this year and starts rolling out any new policies and procedures for compliance at the beginning of the new year. Personally, I’m one to look ahead and make the most of my last 90 days if possible. That usua...

What VOIP are you using?

We are using Ooma... I would NOT recommend them if you value customer service in a company! Phones Pro is too robust for what we need right now. What VOIP system would you recommend for a small company?