What steps can I take if QuickBooks cannot communicate with the company file?

[lohik528]

Hi everyone,

I’m having trouble with QuickBooks as it cannot communicate with my company file. I’ve tried restarting QuickBooks and my computer, but the issue remains. What steps should I take to resolve this problem? Any advice on troubleshooting or fixing communication issues would be greatly appreciated.

Thanks in advance!

[ripipaj372 · Accepted solution]

If QuickBooks cannot communicate with the company file, first ensure the file is in the correct location and accessible. Check network connectivity if using multi-user mode and verify that hosting settings are correct. Run the QuickBooks File Doctor tool to diagnose and repair any file or network issues. Also, verify and rebuild your company file using the built-in tools under File > Utilities. If problems persist, restart QuickBooks and your computer. For further assistance, contact QuickBooks support.

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