03-19-2024 01:38 PM
We have one person in our office that when she calls out, it rings in to the office with a call bubble. She is still getting connected to the customer, but it's becoming an annoying problem and it's creating a lot of abandon calls.
We have made sure her phone number is right.
If anyone knows how to fix, please help!
03-20-2024 05:17 AM
This means that she has her office line set to office. It needs to be set to her personal phone and not the main office line.