Hello & Happy Friday from Sunny Florida! Over night we had an email sent stating a customer has been receiving ROBO calls, posted below -------------------------------------------------------"Please stop calling me with your robo calls or I will go o...
Our office went live with ServiceTitan in May, and we have now officially gotten rid of the separate "radio" app that we were using for our office and field teams to communicate. That app would also show if someone was offline or on DND due to being ...
Join Ara, Vahe, and other Titans for the Summer 2024 Town Hall as they unveil the latest improvements to customer service and product updates aimed at delivering a world-class customer experience. Gain an exclusive sneak peek into what’s in store for...
Hello, First time here. Hope this is in the right place.Today I noticed a call in the general search for calls that was still marked as inactive in spite of having created a customer profile. When I click the headset icon it does show the customer's ...
Anyone using a Pro Product and feel like you're not using it to the fullest? I'm officially inviting you to come to my home state of Utah to the "Powering Up with Pro" Toolbox Live Event in Salt Lake City, on July 17-18! If you use any pro products, ...
I have reviewed some older topics on this but there doesn't appear to be much new in the community on outbound calls.I am wanting to know how many outbound calls are being booked on a daily basis from my CSR's. I know I can get the manual calls booke...
How do you keep a text message going out if you check no notifications, do you have to delete the number from the account? For instance, I have a dad and son, the dad is on the son's account because he goes there when his son can't to let the tech in...
Hello allHas anyone had issues with AT&T/Cingular blocking their outgoing texts to customers? We are registered for text messaging so it's not a set up issue. This started a couple of days ago and appears to only be an issue on AT&T lines. The texts ...
Good morning Service Titan World!!I need help please. I was trying to see how to send out mass text messages yesterday and created a campaign titled "Spring Time is Here." All the calls coming in, I used to see who it was that was calling in the bubb...
So I try to do some work from my iPhone just checking in things and everytime the website refreshes then crashes. Does this happen to anyone else? Is there a fix in place ?
