Hi! I work for a Home Services company (HVAC, Plumbing and Electrical) and we are interested in implementing performance-based pay.I am just curious what others' experience is with this and what your most successful structure is?We were looking to st...
Please join me in congratulating our March winners for the Pathway to Pantheon contest! Congratulations to @BayleeR @Miranda @KhianaKlatt We will see you all at Pantheon this September!
"Chat" responses are taking an insanely long time. The ST chat people are juggling to many questions at once and it takes us telling them 10 times before they can even begin to help...it is almost like they are buying extra time by asking you the sam...
This may be a dumb question 路 Can we create other labels in groups for our posts or are there only a handful you can use!? Please guide me!
We get a lot of 10-45 second calls that are spam. It takes a lot of time to go through and reclassify them individually. It would be nice if you could select several of them and reclassify them all at the same time. This would also be nice if you hav...
We've reached out to ST support but no one was able to help us, so I'm hoping maybe someone on here will have an idea.We're losing points for a few things that we're doing daily, and we're not sure why:1. Dispatch selecting specific Business Units to...
We were wanting to change the content of surveys to have the option of responding to a google survey instead. The reason being that we can’t export our reviews in Titan and we get a decent amount of feedback from clients but the public doesn’t see it...
Hello, Do any one have a templates I can use, I would like to create forms for my technicians to use. Thank in advance.
Happy Friday! And here we have another update for who is in the lead for winning free tickets to Pantheon for the month of March! One week left to participate for March- good luck everyone!
Right now, I have not been able to find a way to find the lead without searching for it so maybe it exists and I just don't know where to look. If a customer calls in to discuss whatever that lead is about we can pull up the customer account and put ...
