Posts
Duplicating Form
Our technicians duplicate forms regularly when ordering parts from multiple vendors, but we are not getting the points in ST Advisor. Any notes?
Pantheon Topics - what do you want to learn about?
Hey Community Friends, I've had a few people reaching out asking what topics will be shared at Pantheon. My question is, "What topics are you hoping for at Pantheon?" I'd love to hear what you're interested in, and take your feedback to our events te...
Pathway to Pantheon Leaderboard- April 7, 2023
Happy Friday! It's that time of week again to see where everyone stands in the Pathway to Pantheon Contest! Three weeks left to go!
Performance Pay/Configurable Payroll
Hi! I work for a Home Services company (HVAC, Plumbing and Electrical) and we are interested in implementing performance-based pay.I am just curious what others' experience is with this and what your most successful structure is?We were looking to st...
Pathway to Pantheon - Announcing March Winners
Please join me in congratulating our March winners for the Pathway to Pantheon contest! Congratulations to @BayleeR @Miranda @KhianaKlatt We will see you all at Pantheon this September!
"Chat" responses are taking an insanely long time and are incredibly redundant
"Chat" responses are taking an insanely long time. The ST chat people are juggling to many questions at once and it takes us telling them 10 times before they can even begin to help...it is almost like they are buying extra time by asking you the sam...
Resolved! Labels in groups
This may be a dumb question 路 Can we create other labels in groups for our posts or are there only a handful you can use!? Please guide me!
Bulk Reclassifying Calls
We get a lot of 10-45 second calls that are spam. It takes a lot of time to go through and reclassify them individually. It would be nice if you could select several of them and reclassify them all at the same time. This would also be nice if you hav...
Question about Service Titan Advisor Score
We've reached out to ST support but no one was able to help us, so I'm hoping maybe someone on here will have an idea.We're losing points for a few things that we're doing daily, and we're not sure why:1. Dispatch selecting specific Business Units to...
