How can I fix QuickBooks Error H505 when switching to multi-user mode?

[nepoci3896]

Hi all,

I’m experiencing QuickBooks Error H505 when trying to access my company file. The error message suggests a network issue or a problem with the server setup. Has anyone resolved Error H505 before? I’d appreciate any detailed troubleshooting steps or solutions to get QuickBooks working again.

Thanks!

[earicaash56]

QuickBooks Error H505 typically occurs when there is a network issue preventing QuickBooks from accessing the company file. This error often indicates that the QuickBooks Database Server Manager is not properly configured, or there may be a firewall or antivirus blocking the connection. To resolve Error H505 in QuickBooks, ensure that the Database Server Manager is installed on the server and that it’s running correctly. Verify your network settings, including firewall and antivirus configurations, to make sure they allow QuickBooks to communicate with the company file. Restarting the server and updating QuickBooks to the latest version can also help resolve this issue.

[remmyvalenzuel5 · Accepted solution]

QuickBooks Error H505 typically occurs when you attempt to access company files stored on a different computer or server. This error indicates that QuickBooks is having trouble connecting to the company file due to network issues or configuration problems.

Reasons for Error H505:

1. Network Issues: Problems with your network setup can prevent QuickBooks from connecting to the server.
2. Incorrect Configuration: The QuickBooks Database Server Manager might not be properly configured.
3. Firewall or Antivirus Settings: These may block QuickBooks from accessing the network.

Solutions:

1. Check Network Configuration: Ensure that your server and workstations are properly connected and communicating.
2. Configure QuickBooks Database Server Manager: Install or update this tool on the server hosting the company file.
3. Adjust Firewall/Antivirus Settings: Make sure that QuickBooks and the Database Server Manager are allowed through your firewall or antivirus software.

By addressing these areas, you can often resolve Error H505 and restore normal functionality to QuickBooks.