Multiple Smart Fields

[MichelleR]

We have a PDF form that we use which has 3 lines for the customer name and address. 

Line 1 is the location name so we use LN

Line 2 is for the street address & name so we use LASN

But Line 3 is the City, State and Zip so I do not see a code for that. I do see LAC, LAST & LAZ but can you use all three on the form? We have tried doing LAC,LAST,LAZ with no spaces and with spaces, but it doesn't work. It prints the codes but not the information they represent. 

Is this an option or doable?

[bgrant]

Hello Michelle, Thank you for reaching out. My name is Brit and I am a part of the support team. I understand that you want to use multiple smart field codes in one field. If a smart field has a number, you can add multiple smart fields with increments to add multiple entries to the form. For example, if you created three estimates for a customer, you can include the names of each with the smart fields E1N, E2N, and E3N. Smart fields without a number cannot have multiple entries on one field. For more information on Smart Field in PDF form see here https://help.servicetitan.com/how-to/pdf-form-smart-fields

Please let us know if you have any additional questions on this. 

[MichelleR]

Thank you for the assistance. So can we make custom code that includes a number? In the instance we have we need City, State and Zip Code codes so can we use LCF1 (Location Custom Field 1) and then make LCF2, and LCF3 to do this?

[LBabayan]

Hi @MichelleR and thanks for bringing this topic to our attention! 

I have forwarded the details you provided to our team of technical specialists, and your case is currently under review. The specialist will get in touch with you soon for further help. 

[MichelleR]

Thank you, I will wait to hear back from someone. 😀