Point of sale issues

MD34
New Contributor

Good afternoon,

I am hoping someone can help me with this. I am trying to set up POS invoicing and I keep getting this error:

Action Cancelled

Business unit does not have address for "Counter Sales Invoice" configuration.

I have searched and searched to figure out how to do this and have found nothing. Hoping someone could help walk me threw this process.

Thank you,

MDavis 😀

2 ACCEPTED SOLUTIONS

Zachkays
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Does the BU you are trying to use have an address set under settings?

Zachkays_0-1719955783470.png

 

Intelligent Design Air Conditioning, Plumbing, Solar, & Electric
Tucson, AZ

View solution in original post

MD34
New Contributor

Thank you for your help. That fixed my problem. I am up and running. Hope you have a great day!!!

MDavis 😀

 

View solution in original post

4 REPLIES 4

wrichter
New Contributor II

Just throwing this out there (it could be something else completely ) but most of the time when I get the "Action Cancelled" error it is because I haven't refreshed ST to the most recent version. If there is a blue dot in the upper right corner by your picture, you need to refresh. And you do that by clicking on your picture and then scrolling down to "New Version Available".

Zachkays
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Does the BU you are trying to use have an address set under settings?

Zachkays_0-1719955783470.png

 

Intelligent Design Air Conditioning, Plumbing, Solar, & Electric
Tucson, AZ

MD34
New Contributor

Thank you for your help. That fixed my problem. I am up and running. Hope you have a great day!!!

MDavis 😀

 

Zachkays
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Your welcome feel free to use that address to send me chocolate lol jk

Intelligent Design Air Conditioning, Plumbing, Solar, & Electric
Tucson, AZ