Sending purchase orders through text

KhianaKlatt
Valued Contributor

We have run into some vendors who do not like us creating POs through ST because they prefer us to text our orders in rather than email them. Has anyone else found this to be a problem? Currently, ST does not allow POs to be sent via text. Would anyone else find it beneficial to have texting POs created as an option? I'd be curious to know!

Khiana Klatt
CSR ServicePlus Heating and Cooling
10 REPLIES 10

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hey @KhianaKlatt as long as we're able to track the PO's via text in ST, I think this could be another option.

BayleeR
Contributor III

🤔This would certainly be helpful to have as an option, we have far more email preferences, though when it comes up it would be nice that it is available as long as it can be looked back on later in case of any concerns so that its all completely traceable! 

Miranda
Valued Contributor

I can see how that would be useful! If you submit the idea, I will vote for it!

KhianaKlatt
Valued Contributor

@BayleeR  @Miranda Here is the link for the idea: https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-3150 

Khiana Klatt
CSR ServicePlus Heating and Cooling

Fantastic KhianaKlatt! I voted! 💕

KhianaKlatt
Valued Contributor

Thank you so much!

Khiana Klatt
CSR ServicePlus Heating and Cooling

Absolutely! 🎉

Miranda
Valued Contributor

Thank you for sharing the link! I voted! 😊

KhianaKlatt
Valued Contributor

THANK YOU!!

Khiana Klatt
CSR ServicePlus Heating and Cooling