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Discounts on sold estimates

Is there any kind of work around to prevent discounts from being applied to the job total when booking multiple sold estimates into one job?

nancy_th by New Contributor
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Outbound Calls vs Manual Booked Calls and tracking

I have reviewed some older topics on this but there doesn't appear to be much new in the community on outbound calls.I am wanting to know how many outbound calls are being booked on a daily basis from my CSR's. I know I can get the manual calls booke...

MirandaMel by ServiceTitan Certified Administrator
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Tags

Anyone else having issues with the tags not working? I am either trying to add a tag from the location and customer page and I am getting an error. Seems like after every update, something is not working. Very frustrating

Resolved! RECOMMENDATON NEEDED For a ServiceTitan Consultant or Freelancer

We have a need for a consultant or freelancer to help us transition data and setup from SAGE Accounting over to ServiceTitan. Also in need of someone to help us set up ServiceTitan in an effective way for scaling vs the way it is setup in SAGE today....

Notifications

How do you keep a text message going out if you check no notifications, do you have to delete the number from the account? For instance, I have a dad and son, the dad is on the son's account because he goes there when his son can't to let the tech in...

Hard Customers

How do you best handle upset customers who are very upset because the clients don't deal with them appropriately? For example, keep canceling appointments, never call back, and fix things only to have them break again in a couple of days.

Nige
by New Contributor
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equipment on invoice

I now need to manually enter equipment onto each install invoice. I use to be able to copy and past the equipment from the equipment list directly onto the invoice. ST no longer allows me to copy and then paste.Is anyone else dealing with this and wh...

lisamatz by New Contributor
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