Survey

DamienJ5
New Contributor

Is there a way to turn off the automatic survey sent by ST?

1 ACCEPTED SOLUTION

Steveng
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

We have ours turned off because we use Pulse-M.  You can also send them manually from the Job actions dropdown from the job screen.  

https://help.servicetitan.com/how-to/enable-customer-surveys

Survey pic.PNG

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1 REPLY 1

Steveng
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

We have ours turned off because we use Pulse-M.  You can also send them manually from the Job actions dropdown from the job screen.  

https://help.servicetitan.com/how-to/enable-customer-surveys

Survey pic.PNG